Timo York

Senior Product Manager

Technical Skills
  • Product Strategy

  • Product and Proposition Management
  • Proposition and Product Ownership
  • Product Roadmapping
  • Agile
  • Project Planning and Delivery
  • Digital Transformation
Industry Specialisms
  • Telecoms
  • Technology
  • Fintech
  • Startup
Timo York

Timo York is an experienced product manager, skilled and confident in delivering organisationally diverse, innovative and technically complex digital products and services across different industries that consistently address customer needs and business objectives.

With over 20 years working in the digital domain at FTSE100 companies, privately owned SMEs, start-ups and government organisations, Timo has delivered industry firsts, driven business efficiencies, established better working practices and led/coached teams to exceptional performance levels.

He has extensive digital product experience, having worked for leading brands such as EE, PlusNet, BP, Sky Betting and Gaming, and has recently delivered several cloud-first initiatives with high profile government departments and agencies.

Timo is driven, highly commercial and focused. He’s been described as ‘a logical and structured thinker’, with the ability to analyse, innovate and achieve goals whilst not being afraid to ‘get his hands dirty’ and stuck into the detail when needed.

Key achievements include:

  • New Product Development: Led the product development for the UK’s first mobile contactless payment solution – Orange QuickTap with Contactless Payments from Barclaycard.

  • New Product Development: Successfully leveraged business partnerships and innovation to deliver Fast Withdrawals to Sky Bet. customers.
  • Digital-first: Instrumental in the application of a digital customer experience (online ticketing, help, support, automated diagnostics)  to reduce support costs in the face of significant customer growth at PlusNet.
  • Agile Product Delivery: Introduced a lean product development approach into BP’s marketing technology team.

Timo can help you to:

  • Rapidly initiate and evolve digital products and services – understanding customer needs, developing vision, strategy and roadmaps.
  • Understand the maturity of your product organisation, identify areas for change and improvement and work to address these.
  • Define the right KPIs and balanced scorecard for tracking product performance.
  • Establish and enhance agile product delivery processes.
  • Leverage partnerships to achieve your business and product goals.

Some of Timo’s clients & experience:

Timo specialises in:

  • Product management and ownership.
  • Vision and strategy development.
  • Product development operating models/processes.
  • Product requirements analysis and articulation.
  • Agile product leadership and delivery.
  • Customer discovery.
  • Platforms as products.
  • Low/no code.