Technology Transformation – Tech Forward
Technology and data capabilities have never been more important as the enablers of effective business, agility and delivery speed. Characteristics that are critical for success in today’s (digital) business environment.
The Solution
Our technology transformation service helps organisations develop an effective technology and data environment. We do this by creating the right technology strategy and architectural plan interlaced with stronger digital capabilities, a comprehensive roadmap to deliver the strategy, and support during the execution process via controlled delivery sprints.
Producing successful change in systems, working practices and human capital. Where value is quickly and incrementally delivered through the lifespan of the programme.
David Ball, Partner
Technology, Data and Infosec
Solving These Challenges and Bringing These Benefits
Challenges
- The need for new technology approaches due to changes in today’s environment
Clarity in the long-term architectural plan and the fit of API’s, SAAS, Cloud and COTs suppliers
- Legacy limitations in marketing, trading and supply chain platforms. Removing rigidity, scaling and availability issues
- ‘Muddy puddles’ in data environments impacting decision making and customer experiences (relevancy and personalisation)
- Risks in information security and data compliance (GDPR)
- Scaling and availability issues
- High costs of operation in OPEX and CAPEX in development and support
- Slow delivery speeds caused by existing processes, tooling, human capital and suppliers
- Frictions across creation teams in the organisation and suppliers
- Poorly performing suppliers in planning, delivery and support
- Ineffective remote working/BYOD policies
Benefits
- An effective technology strategy and architectural plan
- Strategic flexibility for the organisation
- Better customer experiences
- Enhanced commercial success in marketing and supplier management
- Faster and more responsive delivery and innovation
- Stronger digital capabilities
- Clear ‘data lakes’ for insight and relevancy
- Smoother platform migrations that don’t impact business availability
- Lower costs of operation and development
- Effective working and delivery practices
- Enhanced tooling. Better productivity
- Infosec approaches that reduce risk in business operations and regulatory compliance
- Better suppliers and supplier management
What We Do
Our proven methodology spans all areas of the technology and data function; a comprehensive blueprint that identifies where improvements can be made while highlighting the interdependencies between them. Setting the scope of the transformation approach, which is prioritised and road mapped through the delivery process.
Technology & Data Strategy
Target Architectural & Data Plan
Creation Processes and Governance
Systems, Platforms & Operations
Development & Operations
Infosec & Compliance Operations
Leadership & Organisation
Supplier Management
Tools & BYOD
How it is Delivered
We deliver the transformation programme based on four core principals; comprehensively evaluate all dependencies, yet only do what is needed, achieve benefits quickly, and progress in a ‘planned and agile manner’. Delivered through 5 stages:
1. Initial Programme Governance & Delivery Plan
Governance is deployed to speed decision making and enable program control.
An initial programme framework is created for all stages of the transformation – planning, execution and iteration – to ensure timescales are clear, benefits are delivered, and the transformation occurs at pace.
2. Insight & Gap Analysis
Analysis of the technology and data function and adjacent areas is conducted to create a ‘fact-base’ across all areas of the proven blueprint. Highlighting current status and through appropriate measurement, identifying candidates where change can assist the business goals.
Additional analysis also highlights the organisation’s capability to undertake change.
3. Creation of Transformational Plan & Roadmap
From the analysis, the transformational strategy and planning occur, with a laser-focused objective to invest in changes that will improve business performance.
Work is conducted with the Technology senior leadership team, commercial functions and DWG experts to develop the transformational strategy.
Identified improvements and change capabilities are subjected to a cost-to-benefit, time to deliver, and strategic importance review. Informing on the level, benefits and ROI the full transformational investment and facilitating any adjustments from an overall affordability perspective. Prioritisation then occurs.
Outputting the transformational roadmap. Supported by critical success KPIs.
4. Integrated Delivery & Governance
The transformational roadmap is used to guide the transformation. With ‘planning and change’ controlled and measured centrally to ensure all elements of the plan happen at the right time and clear reporting informs all stakeholders of progress and success.
While central planning controls the overall programme, delivery is conducted through ‘agile sprints’, the use of cross-functional working practices and organisational empowerment to deliver benefits quickly; growing success and momentum.
All supported by clear and meaningful internal communications to reduce fears and enable buy-in across the full organisation.
5. Measured, Iterated, Controlled & Communicated.
For all stages and streams, critical success KPIs are used to measure success and the need for iteration. Baking adaptability into the approach to ensure agility to any changing conditions and business goals.
Success is enhanced by the use of objectives, clear accountability in the senior team, organisational empowerment and a communication plan that brings the transformation vision to life.
Meet Some of Our Technology and Data Experts
DWG is the UK’s most experienced digital transformation consultancy. A team of 50+ senior digital change experts, internationally experienced. Meet some of them:
David Ball,
Technology Leadership
Amrit Khera,
Senior Technology Expert
Carl Stokes,
Senior Technology Expert
Dan Lawrence,
Senior InfoSec Expert
Simon Booth-Lucking,
Delivery & Governance Processes
Marco Potesta,
Product Design & Tools
Some of Our Clients
“DWG was engaged to review the technology side of the business and enable a rapid transformation of that function.”
“DWG quickly delivered clarity in our strategic planning and resolution roadmap. Their help in changing our technology function has also been a critical factor in our success”
“Through DWG’s architecture vision, leadership and industry expertise, we were able to standardize the way of working for specific products and started to focus on a customer-led journey instead of individual product-led journeys.”