Start selling your store range online
How do you start selling your store range online? The pandemic has demonstrated that eCommerce is a must-do channel now. In this blog, I share a real-life use case, but first, let’s look at why [...]
Can you do both B2B and B2C?
If you’re an established B2B business but want to sell selected products direct to the consumer, can you do both B2B and B2C? If you have a strong counter business and a good spread of [...]
The Case For Change: The Case For Transformation
One of my favourite quotes is, "The world will never be this slow again". It is clear to everybody that business challenges are accelerating. Countless industries were experiencing massive disruption before the pandemic struck. You [...]
Crisis Management for Finance Leaders
In this interview, Marjory Carrero shares her thoughts on the impact of Covid-19 on business, talks candidly about crisis management and advises what Finance leaders should be focusing on. Marjory draws on years of [...]
The future of retail Part 3: digital transformation in retail
In a three-part series our retail and customer experience expert Jonathan Hilton discusses the ‘future of retail’, offering insight into the current challenges retailers’ face, along with some proven advice on how they can [...]
The future of retail part 2: the importance of becoming an omnichannel retailer
In a three-part series our retail and customer experience expert Jonathan Hilton discusses the ‘future of retail’. He offers insight into the current challenges retailers face, along with proven advice on how retailers can future-proof [...]
How to prepare your business for innovation
Everyone wants a piece of the innovation pie.According to the Office for National Statistics expenditure on research and development (R&D) performed by the UK, businesses continue to grow, expanding by a whopping £1.1 billion to [...]
Digital Star – Connected Retailing
Connected Retailing The digital star is brightest when the customer is at the heart of the connected retailing experience, and it is digital that provides the backbone for this to happen. How bright a company’s [...]
Retail Transformation: The perfect storm?
In this blog, I am going to share my insights on retail transformation, taken from a recent presentation I gave on behalf of RetailWeek. Retail is an area I am passionate about. It is a [...]
Expertise Interview: Approaching Digital Transformation in the Charity and Not-For-Profit Sector
Digital. It’s everywhere and touches most things these days. Just consider some of these statistics: The number of connected devices that are in use worldwide now exceeds 17 billion 2018 there were an estimated [...]