5 things to focus on for transformation success

By |2021-12-14T15:51:41+00:00Tuesday, December 14, 2021|Categories: Blog|Tags: , , , , , , , |

What should you focus on in your digital change or transformation programmes? What's most important for transformation success? In this video, Andrew Salmon outlines: 5 things to focus on for transformation success Insights [...]

How to Survive the Digital Skills Gap

By |2021-10-11T11:54:29+00:00Thursday, May 27, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In my last blog, ‘Are you caught in the [...]

The Case For Change: The Case For Transformation

By |2023-01-10T14:08:16+00:00Monday, April 26, 2021|Categories: Blog, Digital Change & Innovation|Tags: , , , , , , , |

If you're not convinced yet that there is a case for change and case for digital transformation, then read on. Acceleration in digital A favourite quote is, "The world will never be this slow again". [...]

How the CFO can lead digital transformation to increase business agility

By |2023-01-10T14:03:44+00:00Tuesday, March 30, 2021|Categories: Digital Change & Innovation|Tags: , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In 2019 enterprises invested $1.3 trillion in digital transformation [...]

3 BIG ways you can improve your customer service experience

By |2023-04-11T10:35:22+00:00Monday, March 8, 2021|Categories: Blog, Customer Experience, E-commerce, Product Development|Tags: , , , |

Almost all the work that I have undertaken in customer service has started with the simple problem statement ‘Our customer experience is not where we want it to be’. This is normally followed [...]

How to create outstanding customer experiences post Covid-19

By |2020-11-03T09:47:07+00:00Tuesday, November 3, 2020|Categories: Blog, Customer Experience, E-commerce|Tags: , , , , , |

Transitioning from a physical to a full digital shopping experience in B2C: How to create outstanding customer experiences post Covid-19 The pandemic crisis, with its lockdowns, social distancing and customers reluctant to go back to [...]

Crisis Management for Finance Leaders

By |2020-11-12T13:58:54+00:00Tuesday, May 26, 2020|Categories: Blog, Business Strategy & Growth|Tags: , , , , , , |

In this interview, Marjory Carrero shares her thoughts on the impact of Covid-19 on business, talks candidly about crisis management and advises what Finance leaders should be focusing on. Marjory draws on years of [...]

Five digital marketing techniques for powering through Coronavirus

By |2020-11-03T14:05:27+00:00Wednesday, May 13, 2020|Categories: Marketing Optimisation|Tags: , , , , |

Today, in these uncertain times, we are all facing new and unforeseen challenges and feeling the economic impact of Coronavirus. So, how do you prepare your business for the long haul? Well, we need to [...]

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