4 ways to revisit your customer centricity in 2022
The world is divided into two camps; those that set New Year's resolutions and those that firmly avoid them! For me, New Year's resolution setting is a way to take a bit of time [...]
Frictionless Retail
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Customers have a huge dislike of friction. But it [...]
Why your Customer Service Ambition is important
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe We all know that succeeding in customer service is [...]
3 BIG ways you can improve your customer service experience
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Almost all the work that I have undertaken in [...]