Leaders, make it personal!

By |2020-11-03T09:58:04+00:00Tuesday, November 3, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , , , , |

The number of articles, round tables and webinars on how to lead people working from home (WFH) has exploded since the outbreak. Playbooks with Do’s and Don’ts. Great tips and hints on tools to use [...]

Employee Communications in M&A (Part 2)

By |2020-02-25T14:22:26+00:00Tuesday, February 4, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , , , , , , |

In this second part of Employee Communications in M&A, I explain what the Integration Lifecycle is, give you examples of what to avoid and share some case studies. Integration lifecycle Drawing a geometric representation, the [...]

How to prepare your business for innovation

By |2020-11-05T14:36:49+00:00Friday, August 30, 2019|Categories: Digital Change & Innovation|Tags: , , , , |

Everyone wants a piece of the innovation pie.According to the Office for National Statistics expenditure on research and development (R&D) performed by the UK, businesses continue to grow, expanding by a whopping £1.1 billion to [...]

Retail Transformation: The perfect storm?

By |2019-05-24T11:45:49+00:00Friday, May 24, 2019|Categories: Customer Experience, Digital Change & Innovation, E-commerce|Tags: , , , , , , , , |

In this blog, I am going to share my insights on retail transformation, taken from a recent presentation I gave on behalf of RetailWeek. Retail is an area I am passionate about. It is a [...]

Digital business education: do you or your team need some digital advice?

By |2019-10-22T18:48:28+00:00Thursday, May 9, 2019|Categories: Business Strategy & Growth|Tags: , , , , , |

Many companies agree on a priority to use digital to maintain relevance and survive in exceptionally tough commercial conditions. But the question they are then left with is – how and where do we [...]

Moving Your Business up the Digital Evolution Curve

By |2020-11-07T11:23:38+00:00Tuesday, July 25, 2017|Categories: Business Strategy & Growth|Tags: , , , , |

Digital evolution is an ongoing journey for every business. Gone are the days of saying that you have ‘done’ digital after a major technology overhaul. Instead, it is an evolution to transition and optimise [...]

5 Steps for a Successful Initiation of Digital Transformation

By |2020-11-05T13:24:34+00:00Friday, April 28, 2017|Categories: Blog, Business Strategy & Growth|Tags: , , , |

Lots has been written on the concept of “setting a project up for success” but doing a good job is much more than setting the objective and assigning a PM! Most people will agree that [...]

Generation Digital – Worlds apart?

By |2017-02-24T17:11:20+00:00Thursday, March 24, 2016|Categories: Business Strategy & Growth, Digital Change & Innovation, News|Tags: , , , , |

  What is digital technology really disrupting?   The uptake of digital services by consumers on phone, tablet, and TV is disrupting companies, organisations and patterns of work. Digital is upsetting the status quo in [...]

TalkTalk hack: 5 ways to respond better using digital channels

By |2017-09-12T08:44:06+00:00Thursday, October 29, 2015|Categories: Customer Experience|Tags: , , |

Whilst TalkTalk feel the full brunt of both media attention and loss of consumer confidence following the "significant and sustained cyber-attack" last week, there will be businesses thinking ‘this could have been me’ and ‘what [...]

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