Customer Service Experience
Suzie Leckie is a highly experienced product expert, skilled at developing innovative digital products and enabling digital transformation through technology and business process change to deliver a step-change in customer experience. She is s a Scrum Alliance Certified Product Owner and has a Post Graduate Diploma in Direct and Digital Marketing (IDM).
With over 10 years working within FTSE100 companies, Suzie has catalysed innovation, established better working practices and led/coached teams to exceptional performance levels. She has extensive and deep travel industry knowledge, having worked for leading brands such as Virgin Holidays and Hilton Hotels, as well as operating across telco, which includes supporting EE and Vodafone, and media and market research organisations including Kantar.