Spencer Bell is a specialist in digital and omnichannel trading. With over 30 years in retail, he has worked with some of the largest UK and global high-street retailers – including Saint Gobain UK, Jewson, Dunelm, Wilko, Scotmid and UK Flooring Direct – helping them quickly adapt and transform in a volatile and ever-changing trading environment. Delivering sustained growth and enhanced customer experience to maintain relevance and compete.
Spencer creates innovative omnichannel strategies that simplify the disciplines. Supercharging your online growth, bringing your stores to life, digitising your store proposition and ensuring your customers get a seamless journey with your brand.
He takes a holistic approach across all disciplines within your business to understand areas of pain and blockers. Using benchmarking experience, so you know what great looks like and applying data and analytics for sound decisions. Developing a clear plan of attack and an end-to-end roadmap to deliver.
Spencer is a big advocate of nurturing the right cultural mindset and developing the skills needed to transform. Aligning internal teams and external agencies, selecting the right platforms and software providers for transformation.