DWG was engaged to solve two problems:The first priority was the appointment of a senior member of our Technology & Security team to step in as the interim CIO. Providing day-to-day leadership for the team, a rapid audit of the function, and its product delivery processes. This allowed the development of a 90-day remediation plan. Agreed by the board this produced stability and protected business continuity.
Focus then switched to solving fundamental business issues.
Using insights from the audit, the strategic ambitions of the business and working with other senior members of the management team, a new technology and data strategy was created for the business. A core tenant being the transition from a traditional license approach to a SAAS platform to alleviate the uniqueness of instances, reduce costs and drive simpler scaling.
The strategy was supported by an agile creation process to speed up delivery and responsiveness. With additional changes in the human capital of the function to reduce costs and increase flexibility.
The technology transformation has delivered the following benefits:
Ultimately improving delivery speed, enabling faster scaling, reducing costs, and laying the foundations for stronger innovation.