Specific Change Solutions
strategy & people
customer & commercial
Voice of the Customer
Improving Customer Experience
Sales & Marketing Transformation
Customer Service Experience
OPERATIONS & TECHNOLOGY
DWG applied its successful partnership acceleration methodology, taking MasterCard and each prospect teams through its business acceleration workshops.
With a focus on preparation and submission of concepts in advance, the workshops were enablers for real decision making, followed with a clearly assigned action plan.
With concentrated planning and facilitation from DWG, MasterCard were able to rapidly accelerate new partnership opportunities:
Vastly speeding up the usual ‘how to do business’ approach, made easier through the support of DWG.
It created an environment of inclusiveness and motivation for all parties.
Each prospect workshop resulted in real tangible opportunities for both parties, taken forward to their respective boards.
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