Mark is an experienced, professional and accomplished digital delivery specialist in our Project & Programme Management team.
With over 18 years of working in agencies and Agile Scrum teams, Mark has extensive sector experience in sport, retail, insurance, travel, media, fintech, private equity, utilities and FMCGs. He has helped leading brands such as Manchester City FC, The AA, Silva International Investments, Kelloggs, Garmin, Exodus Travels and Coca-Cola.
Mark is a firm believer of user-centred service design and has varied expertise. He has successfully delivered projects and programmes of work that include web and app design and builds, Alexa skills, digital strategy, social media campaigns, promotional marketing, mobile shopper marketing, rewards, loyalty schemes, E-CRM, direct marketing, and experiential.
He looks at the ‘big picture’ and the requirements of a project. Sensitive to cultural subtleties, different personalities and the unpredictability’s of managing ‘digital change’, Mark brings together diverse stakeholders and cross-functional teams to deliver the best commercial outcomes.
Mark is a calm, analytical problem solver – never phased by challenging projects and a tight deadline. He is known to go the extra mile to drive digital change and improve the products and services he delivers.
As well as working in operations, programme management and project management roles, Mark has BA experience and is a certified Scrum Master.