Technical Skills
Project management
Agile
Cross-function team management
Scrum
Waterfall methodology
Programme management
Sectors
Ecommerce
Media
FMCG
Mark is an experienced, professional and accomplished digital delivery specialist in our Project & Programme Management team.
With over 18 years of working in agencies and Agile Scrum teams, Mark has extensive sector experience in sport, retail, insurance, travel, media, fintech, private equity, utilities and FMCGs. He has helped leading brands such as Manchester City FC, The AA, Silva International Investments, Kelloggs, Garmin, Exodus Travels and Coca-Cola.
Mark is a firm believer of user-centred service design and has varied expertise. He has successfully delivered projects and programmes of work that include web and app design and builds, Alexa skills, digital strategy, social media campaigns, promotional marketing, mobile shopper marketing, rewards, loyalty schemes, E-CRM, direct marketing, and experiential.
He looks at the ‘big picture’ and the requirements of a project. Sensitive to cultural subtleties, different personalities and the unpredictability’s of managing ‘digital change’, Mark brings together diverse stakeholders and cross-functional teams to deliver the best commercial outcomes.
Mark is a calm, analytical problem solver – never phased by challenging projects and a tight deadline. He is known to go the extra mile to drive digital change and improve the products and services he delivers.
As well as working in operations, programme management and project management roles, Mark has BA experience and is a certified Scrum Master.
Key achievements include:
Redefining and executing processes across a programme of work for the Manchester City account
Doubling agency billings through a series of optimisations and new business wins
Led the Airmodo project – creating the iOS & Android drone insurance app for GenRe in the USA
Led the team to win the pitch to become the incumbent Tottenham Hotspur digital agency
Implemented Africa’s biggest promotional marketing campaign for Coca-Cola in Nigeria
Delivered campaigns that won IPM, ISP and EFSP awards for campaigns with clients such as LG Electronics
Here is a short summary of the things Mark can help you with:
Define project scope
Create project delivery plans using methodologies to suit your needs
Deliver full end-to-end projects using Agile, Waterfall and Hybrid methodologies
Programme management/managing multiple concurrent projects
Manage remote and or cross-function workstreams
Business analysis and process improvement
Content marketing and social media
Campaign development and execution
Some of Mark’s clients & experience:
I recommend Mark highly. He is widely experienced, an analytical problem solver, very well organised and a good communicator. On top of all of that, he has a strong moral compass, is very hard working and completely unhistrionic. Mark looked after a number of our most senior clients in a role that blended programme management, hands-on project management and relationship management. I enjoyed working with Mark a great deal.