Leonard Vitarana is a project management and business change specialist who has delivered complex change for numerous organisations across telecoms, media, utilities and B2B sectors, working with organisations such as BT, United Utilities, EE and TalkTalk.
He is equally at home engaging on tactical or larger cross-functional deliveries, whether pure delivery or hybrid analysis. Leonard’s exposure to several operational functions – finance, ops, sales, strategy and service – enables insight into the inter-departmental dependencies, practicalities and impacts of change.
Recognising the frequent disconnect between what needs to be delivered strategically and ‘the project’, Leonard digs into the detail to uncover the real issues. Where deliverables are ambiguous, Leonard will refine, fix and develop approaches to quickly enable change. Being clear on business readiness, capturing impacts early on to implement interventions and workarounds to mitigate risk.
As far as Leonard is concerned, there is no ‘them’ and ‘us. We’re all one team. It’s not good enough to just deliver on time and budget; he will challenge to do the right thing, going above and beyond.
Leonard focuses on transparency, communication and building trust. Clear boundaries are agreed, and the team is empowered to operate autonomously within an inclusive environment – delivering the best outcomes for the business.