Kalixa Project Management Office Case StudyGavin Clausen2021-07-19T14:05:33+00:00
Project Management Office
“This team now forms a critical part of our competitive advantage, as it ensures our projects are delivered correctly and at pace, delighting our customers.”
COO, Kalixa Payments Group
Kalixa Payments Group is a next-generation Fintech business. Dedicated to transforming the payments industry globally by combining fresh thinking innovation with experienced financial acumen. They offer integrated solutions spanning Global Omnichannel Gateway, Wallet Services & Issuing and European Acquiring.
After securing expansion investment, Kalixa began to experience an increasingly complex project roadmap, and at the time, lacked formal standards or processes on how projects were being selected, initiated and delivered.
DWG was approached to inject PMO strength and processes.
From an audit of the project management processes, benchmarked against a set of industry-standard criteria, the DWG team worked with the in-house specialists to identify the areas where improvements would add the most value.
Working in close collaboration with the Kalixa PMs to ensure buy-in and an ongoing improvement mindset, DWG proposed simple yet effective Project Management Office (PMO) tools and techniques for more consistent, repeatable project governance, and delivery.