Project Management Office

“This team now forms a critical part of our competitive advantage, as it ensures our projects are delivered correctly and at pace, delighting our customers.”

COO, Kalixa Payments Group


Kalixa Payments Group is a next-generation Fintech business. Dedicated to transforming the payments industry globally by combining fresh thinking innovation with experienced financial acumen. They offer integrated solutions spanning Global Omnichannel Gateway, Wallet Services & Issuing and European Acquiring.

After securing expansion investment, Kalixa began to experience an increasingly complex project roadmap, and at the time, lacked formal standards or processes on how projects were being selected, initiated and delivered.

DWG was approached to inject PMO strength and processes.

From an audit of the project management processes, benchmarked against a set of industry-standard criteria, the DWG team worked with the in-house specialists to identify the areas where improvements would add the most value.

Working in close collaboration with the Kalixa PMs to ensure buy-in and an ongoing improvement mindset, DWG proposed simple yet effective Project Management Office (PMO) tools and techniques for more consistent, repeatable project governance, and delivery.

DWG Project Management team were able to get Kalixa’s project portfolio under control, providing them with a quick injection of good project management practice:

  • Fast-tracking its organisational learning with tried and tested techniques.

  • Standard definitions of project types, PM responsibilities and deliverables were agreed, along with a project audit process to track improvements going forward.

  • A skills matrix of PM capabilities mapped to project needs were put in place, to support resource planning and recruitment.

“Clear expertise from DWG allowed our project management function to grow up.”

COO, Kalixa Payments Group


Portfolio Management


Project and Programme Management

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