Meet The Team

Josh Whiten

Josh Whiten

Partner – Customer, Commercial & Content

Experience and Skills

Josh is a Partner at Digital Works Group and helps clients to transform and accelerate their digital sales and marketing activities. He is a multichannel digital marketing expert with over 14 years digital experience backed by 25 years of wider marketing practice, working across verticals that include travel, B2B, manufacturing, professional services, healthcare, property and ecommerce.

He is passionate about digital marketing and specialises in improving business performance through enhanced end-to-end customer experience, delivering consistent and relevant user experiences across multiple channels for higher conversion and commercial benefit.

Josh helps clients to develop digital strategies that meet their unique goals, such as raising brand awareness, increasing traffic, lead generation, growing revenue and building brand advocacy.

Taking an entrepreneurial approach, he excels in analysing seemingly complex situations, identifying proven strategies for success and communicating these to wider teams and stakeholders.

As an experienced leader, Josh is a recognised expert in his field through his active thought leadership and public speaking at events alongside speakers from Yahoo, Feefo, Booking.com and Google. He was recently elected a Fellow of the Chartered Institute of Marketing (FCIM).

Technical Skills

  • Digital marketing

  • Marketing optimisation

  • SEO

  • Google Analytics

  • Conversion rate optimisation

  • Agency management

Sectors

  • Charity & Not for profit

  • Agencies

  • Ecommerce

Key achievements include:

  • Planned and managed public health digital media campaign achieving 250% improvement in outcomes, nominated for four national UK marketing awards

  • Launched a disruptive start up in the legal sector with a £1.2 million media budget, leading to his white paper on digital disruption being published by Open University Business School

  • Grew online audience for leading French holiday website to achieve top 3 rankings for all key search terms, generating 1.2 million page views and 125,000 unique visits a month

  • Qualifying as one of the UK’s first omnichannel consultants for the Networking Business Initiative backed by Sitecore

Josh can help you with:

  • SEO, PPC, social media, display, native, programmatic and email

  • Integration with dx platforms through conversion rate optimisation, personalisation, CRM and marketing automation

  • Building & leading in-house marketing teams and managing agencies

  • Using analytics insights to form data-led decisions

  • Multichannel benchmarking to improve customer experience

  • Audience segmentation and targeting

“Josh’s marketing knowledge and digital expertise are second to none – and all blended with a good dose of common sense.”

Chris Steel, Marketing Mngr - The Avenues Group