Iqbal Singh

Programme & Project Manager,
Transformation & Innovation

+44 (0) 7766 007 435
Email Iqbal
Via LinkedIn

Technical Skills

Full life cycle project and programme management
Setup Programme, Project & PMO functions
Business, Digital & IT transformation
Innovation, Improvement & Change Management
Change management
Business cases, Tenders & Supplier Management
Cloud solutions, Technologies & Data

Industry Specialisms

Technology
Insurance
Health & Pharma
Public, charity & not-for-profit
Hospitality

Innovative, versatile & results-driven, Iqbal has 25 years of experience delivering business, digital and IT transformation improvements across a diverse range of private and public sectors.

With improved operational processes and better use of Digital/IT solutions and data, he has delivered solutions that have improved service delivery leading to increased sales with savings in time and costs.

Iqbal is an effective leader with a positive, collaborative approach to identify requirements and opportunities for improvements, then design and implement solutions to deliver tangible benefits and savings.

Having started his career in IT technical areas before migrating to Transformation and Change programmes and projects, Iqbal has a good blend of working with and understanding both Business and Technical teams.

Iqbal’s diverse experience allows him to see a programme or project through multiple lenses, understanding interplay between all areas, systems and processes within a business.

He believes that working together, encouraging input and sharing, and cultivating ideas will bring out the best in your team and help to anticipate future challenges and obstacles to quickly identify routes for success.

Key achievements include:

Delivery of a portfolio of Digital and mobile transformation projects enabling service, process and ways of working improvements, better customer engagement, and cost savings of £1m+ for Croydon Council.
Delivery of a £2m group-wide Finance transformation portfolio incl. improved best practice operational processes, change and new SaaS ERP solution for The Restaurant Group.
Delivery of a £1m group-wide eCommerce transformation portfolio for B2B and B2C merchant trading clients incl. improved on-line sales processes and a new on-line trading solution for Panamoure Consultancy.
Led the migration and transformation of 40 business-critical applications (within 6 months) and 90 Citrix packaged applications (within 4 months) to Azure cloud solutions for Croydon Council.
Led the integration, migration and transformation of IT services and solutions of acquired Pentax Camera (incl. CRM/ERP) from sites in Germany, Denmark and France for Ricoh Europe.
Led the design and setup of improved customer support processes to enable successful delivery of a digital IT services solution for L&Q Housing.
Led a review of multiple AI solutions with solution options on service improvements of 25% and major cost savings across 20 business functions for London Metropolitan University.
Led the scoping of IT services and solutions for the 2012 London Olympics with solution and procurement for the London Ambulance.

Iqbal can help you to:

Deliver a variety of programmes and projects at any stage of the delivery lifecycle and turn around failing projects.
Improve delivery services, governance, processes and use of solutions/tools incl. undertaking delivery audits and health checks.
Setup programme and project governance to ensure focus on delivering products with business benefits and cost reductions.
Mobilise business, digital and IT transformation initiatives through innovation, change and improvement approaches and activities.
Create competitive advantage via a pipeline of continuous improvement and streamlined operations, services and functions.
Lead hybrid teams and co-ordinate across Business, IT, Operations and external 3^rd party supplier teams.

Some of Iqbal’s clients & experience:

Iqbal specialises in:

Leading business, digital and IT transformation, improvement, innovation and change delivery services across the full life cycle.
Enhancing ways of working, operational processes and resource efficiencies via the use of the right technology solutions.
Integration of IT services and solutions from acquired companies.
Migrating applications, solutions and data to the cloud.
Solutions identification, design, procurement, including tenders.
Designing and delivering efficient, lean, smart, flexible AI, cloud, digital, mobile, RPA and web solutions.

Iqbal supported our project for a complex eCommerce solution in a potentially challenging market sector. He made great progress with the project by hitting the ground running and built a good rapport with the client – which was very important in the project. Definitely someone I would work with again.

Barry Duncan, Senior Partner, Panamoure

Iqbal worked as a Programme/Project Manager for Croydon Council on a data centre to cloud migration project. He was responsible for the complex and critically important area of application migration. This involved multiple stakeholders and suppliers and required the ability to manage multiple workstreams and technical complexity. Iqbal did an excellent job, delivering the work to schedule with very few issues. I’m happy to recommend Iqbal and would certainly hire him again.

Jonathan Mellor, Technology & Architecture Lead, Croydon Council

“It’s rare to get an opportunity to work with a manager who is a mentor and great advisor”, I had the pleasure of working with Iqbal on a large transmission program at TRG Restaurant group plc. I found Iqbal very focused on tasks and his attention to detail in planning has no match. I highly recommend Iqbal as a Project / Program Manager for any project and would love to work with him again in the future.

Shashi Kumar, Test Manager, The Restaurant Group

DOWNLOAD BIO