We help financial services businesses adapt in an ever-shifting competitive landscape

Keeping pace of on-going regulatory change, whilst focusing on digital transformation, convergence and disruption from non-traditional competitors.

Meet our financial services team

We have an experienced team that can bring fresh thinking and sector knowledge, with end-to-end expertise across strategy, commercial, product, project, technology and marketing.

mark churnside
Marco Potesta
Dan Lawrence
Raj Chhokar
John Akinmade
paul lawrence
Chris Simmons
David Gay
cpp
cpp

“…clear direction on the changes needed in our digital capability and the core business model.”

all funds
allfunds

“The DWG team was instrumental in developing a rapid transformation plan for the business, designing the strategy, closing critical gaps, and delivering monetisation opportunities.”

kalixa payments
kalixa

“Clear expertise in strategy development, knowledge of the payments industry, flexible / inclusive approach, all delivered on time and to budget, made for a great experience..”

mastercard

“…Great support to our strategic development. Highly attuned to the needs of our market and business, allowing us to deliver a convincing argument…”

We can help you fix these challenges and bring these benefits

Challenges

  • Highly demanding customers demand great experiences

  • Simple switching impacts loyalty and retention
  • Open regulations increase competition
  • Digital-savvy entrants disrupt
  • Emerging technologies, i.e. blockchain, AI, big data, begin to impact
  • Tougher regulations slow innovation
  • Supplier and IT environments are highly complex
  • Complex regulations and cybercrime make operational compliance harder

Benefits

  • Accelerated digital maturity across the organisation
  • Clarity, certainty and explicit routes to successful digitally-led change
  • New customer growth through effective digital marketing transformation
  • Reduced churn via enhanced multichannel customer experiences
  • Competitive advantage via compliant product innovation
  • Faster and effective decision-making on which technologies and partners to chose
  • Lower costs of operations via process rationalisation and digitisation
  • Safe operational compliance in line with GDPR, Payment Service Directives and more
  • A falling risk profile through data security enhancements

Services

  • Digital strategy planning for successful transformation or turnaround
  • Internationalisation approaches for growth
  • Optimised online marketing approaches
  • Successful, end-to-end, multichannel customer experiences
  • Loyalty scheme development
  • New product development and improved digital assets in web and mobile
  • Innovation-as-a-Service to create game-changing propositions. Using AI, blockchain, Robo-advisor and other enablers
  • Strong programme management to help manage and de-risk your change
  • Digitising your operational processes for cost and efficiency benefits

  • Organisation and delivery change to allow the business to become nimbler and more responsive
  • Identification and selection of the right commercial partners and disruptive technologies for your business
  • Regulatory compliance
  • Providing strong interim or contract resources to help you deliver

Other clients we have helped

Thought leadership

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