Strategy, Leadership & Innovation
Damon is part of the Strategy, Leadership & Innovation team at DWG and is an established strategic business transformation leader and non-executive director (NED).
Damon has been successfully transforming complex businesses in highly competitive and fast-moving markets for over 20 years for the likes of TalkTalk, World Vision and many more. He has delivered numerous large-scale integration and transformation programmes; helping clients achieve immediate short-term change and focus on their long-term goals and objectives.
Damon is one of the best process re-engineering experts around and can drive improvements to front and back-office processes, using a customer-first and business model need approach to target rapid improvements in customer experience, commercial efficiency and operational performance.
Not only does Damon have a significant amount of practical experience helping companies to develop a successful digital vision and strategy, aligned to their value drivers, but he can also support the complex and challenging hands-on implementation. Ensuring your business transformation is smooth, delivers positive ROI and has real impact – as well avoiding the common pitfalls.
Key achievements include:
Here is a short summary of the things Damon can help you with:
Some of Damon’s clients & experience:
Astute and focused as a leader with considerable experience in the telecommunications industry sector, Damon also now leads our engagement with not-for-profit (NFP) and charity clients; enhanced through his own NED experience and network within this sector.
If you need the voice of the customer in the room… then Damon is your man; knowledgeable, detailed and driven; a great asset to the team.
Damon leads from the front in everything that he does. He knows the business inside out – a commercial leader, but also with the customer’s interests at the core of everything.
Motivated, dynamic and focused, Damon always demands the best. His honesty and strength of character continually drove initiatives….to do the “right” thing for the long-term, rather than settling for the quick fix.