Damon leads our Strategy, Leadership & Innovation team at DWG and is an established strategic business transformation leader and non-executive director (NED).
Damon has been successfully transforming complex businesses in highly competitive and fast-moving markets for over 20 years for the likes of TalkTalk, World Vision and many more. He has delivered numerous large-scale integration and transformation programmes; helping clients achieve immediate short-term change and focus on their long-term goals and objectives.
Damon is one of the best process re-engineering experts around and can drive improvements to front and back-office processes, using a customer-first and business model need approach to target rapid improvements in customer experience, commercial efficiency and operational performance.
Not only does Damon have a significant amount of practical experience helping companies to develop a successful digital vision and strategy, aligned to their value drivers, but he can also support the complex and challenging hands-on implementation. Ensuring your business transformation is smooth, delivers positive ROI and has real impact – as well avoiding the common pitfalls.