Damon Harding2018-12-18T11:38:56+00:00
Damon Harding, Partner - Strategy & Leadership
Damon HardingPartner, Strategy, Leadership & Innovation

Damon Harding is part of a multi-disciplinary team of strategy, execution and growth experts.

  • End-to-end or specific needs. Our team is structured to provide the exact skills you need
  • A ‘think + do’ approach. With expertise, methods, and networks to rapidly deliver tangible business benefits
  • A collaborative, pragmatic, and flexible culture. Sharing insights and expertise to bring the best to our clients

Damon is a highly accomplished business transformation leader within the Strategy, Leadership & Innovation team.

He has a proven track record of delivering large-scale integration and transformation programmes; helping clients focus on their long-term, customer-orientated goals; providing rapid improvements in customer experience, efficiency and operational performance while minimising costs.

Damon’s extensive expertise spans end-to-end operations within telecommunications, retail and technology sectors.

A passionate and focused leader, Damon can define your vision and create values and behaviours which allow your business to grow. He can launch, scale and rationalise – transforming complex businesses, both established and start-up, in highly competitive and fast-moving industries.

Damon’s proven expertise includes:

  • Strategy development and execution – making strategy “real” and delivering on the promise
  • Rapid growth through effective business development
  • Digital transformation – end-to-end leadership of growth and change
  • Risk management and governance at PLC board level
  • Using data to drive improved operational decisions

Key achievements include:

  • Led TalkTalk’s transformation stream which delivered £multi-million savings through re-engineering key operational processes around ‘digital first’ principles led by customer needs
  • Improved efficiency through end-to- end restructuring of TalkTalk’s operations function , while maintaining top quartile employee engagement scores
  • Led the back-office integration of TalkTalk, Onetel, AOL UK, Tiscali & Pipex billing systems post acquisition facilitating an £80m p/a cost run rate reduction

If you need the voice of the customer in the room… then Damon is your man; knowledgeable, detailed and driven; a great asset to the team.

Gary Steen, CTO TalkTalk

Damon leads from the front in everything that he does. He knows the business inside out – a commercial leader, but also with the customer’s interests at the core of everything.

Chris Southam, MD Chill Out UK

Motivated, dynamic and focused, Damon always demands the best. His honesty and strength of character continually drove initiatives….to do the “right” thing for the long-term, rather than settling for the quick fix.

Alan D Duncan, CDO - Gartner
download biog