AI-powered Customer Experience leads to exponential growth

By |2023-04-27T10:09:54+00:00Thursday, April 27, 2023|Categories: Blog, Customer Experience, Technology & Security|Tags: , , , , |

In today's highly competitive and constantly changing environment, companies that prioritise their customers' experiences tend to outperform their competitors. Of course, high customer satisfaction has always been a key metric to measure and is [...]

The Four Horsemen of the Cyber Apocalypse

By |2022-09-13T11:59:11+00:00Wednesday, September 7, 2022|Categories: Blog, Technology & Security|Tags: , , , , , , |

I describe the four main cyber security vulnerabilities as the 'Four Horsemen of the Cyber Apocalypse'. I believe it helps organisations to understand it's not just about IT. Cyber crime culture In response to [...]

How to Survive the Digital Skills Gap

By |2021-10-11T11:54:29+00:00Thursday, May 27, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In my last blog, ‘Are you caught in the [...]

Are you caught in the Digital Skills Gap?

By |2021-10-11T11:56:39+00:00Monday, May 17, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Is your business caught in the Digital Skills Gap? [...]

Is AI creating ignorance?

By |2021-07-07T14:42:24+00:00Wednesday, April 7, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe AI systems are gaining ubiquity in certain parts of [...]

A brief history of enterprise architecture: lessons we can learn and apply

By |2022-10-04T11:35:25+00:00Wednesday, May 6, 2020|Categories: Technology & Security|Tags: , , , |

Let’s face it. Systems architecture can a dry subject! But as a technical and business architect who’s been at this a long time, I have witnessed the evolution of enterprise architecture. Good and bad. As [...]

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