You need to treat AI like an employee

By |2024-06-11T11:42:16+00:00Tuesday, June 11, 2024|Categories: Analytics & Data, Blog, Business Strategy & Growth, Digital Change & Innovation, Regulatory, Technology & Security|Tags: , , , , , |

Every organisation has a culture with shared behaviours, values and beliefs. Whether the culture is deliberately and thoughtfully designed or not, it is directed by the people leading the business and influences how every [...]

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You already implemented AI

By |2024-05-21T12:02:39+00:00Tuesday, May 21, 2024|Categories: Blog, Business Strategy & Growth, Digital Change & Innovation, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , |

Thinking of implementing AI? You already did! In my previous article on AI scaremongering, one of my fundamental points was that the term ‘AI’ itself is unhelpful towards understanding what this technology actually is. One [...]

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7 strategies to develop trust in AI

By |2024-05-01T11:36:41+00:00Wednesday, May 1, 2024|Categories: Blog, Business Strategy & Growth, Customer Experience, Digital Change & Innovation, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , |

No trust, no business. We all know that if your customers don’t trust you, then they won’t do business with you, unless of course they have no other choice. Now throw AI and automation [...]

AI Scaremongering – Are humans the problem?

By |2024-04-17T15:00:19+00:00Wednesday, April 17, 2024|Categories: Analytics & Data, Blog, Digital Change & Innovation, Regulatory, Technology & Security|Tags: , , , , , , |

Any anthropologist will tell you that human beings have not significantly evolved since ancient times. We are the same creatures who once tried to make sense of the natural world and evolve from hunter-gatherers [...]

How to get started with a Data and AI Transformation

By |2024-04-02T16:59:40+00:00Tuesday, April 2, 2024|Categories: Analytics & Data, Blog, Business Strategy & Growth, Digital Change & Innovation, Technology & Security|Tags: , , , |

Artificial Intelligence is now on everyone’s lips and due to the explosion of Generative AI, is also now at anyone’s fingertips. But what many organisations are struggling with is understanding the real benefits that [...]

AI-powered Customer Experience leads to exponential growth

By |2023-04-27T10:09:54+00:00Thursday, April 27, 2023|Categories: Blog, Customer Experience, Technology & Security|Tags: , , , , |

In today's highly competitive and constantly changing environment, companies that prioritise their customers' experiences tend to outperform their competitors. Of course, high customer satisfaction has always been a key metric to measure and is [...]

The Four Horsemen of the Cyber Apocalypse

By |2022-09-13T11:59:11+00:00Wednesday, September 7, 2022|Categories: Blog, Technology & Security|Tags: , , , , , , |

I describe the four main cyber security vulnerabilities as the 'Four Horsemen of the Cyber Apocalypse'. I believe it helps organisations to understand it's not just about IT. Cyber crime culture In response to [...]

How to Survive the Digital Skills Gap

By |2021-10-11T11:54:29+00:00Thursday, May 27, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In my last blog, ‘Are you caught in the [...]

Are you caught in the Digital Skills Gap?

By |2021-10-11T11:56:39+00:00Monday, May 17, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Is your business caught in the Digital Skills Gap? [...]

Is AI creating ignorance?

By |2021-07-07T14:42:24+00:00Wednesday, April 7, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: , , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe AI systems are gaining ubiquity in certain parts of [...]

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