You need to govern AI like an employee

By |2024-06-20T11:58:18+00:00Tuesday, June 11, 2024|Categories: Analytics & Data, Blog, Business Strategy & Growth, Digital Change & Innovation, Regulatory, Technology & Security|Tags: , , , , , |

Every organisation has a culture with shared behaviours, values and beliefs. Whether the culture is deliberately and thoughtfully designed or not, it is directed by the people leading the business and influences how every [...]

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AI Scaremongering – Are humans the problem?

By |2024-04-17T15:00:19+00:00Wednesday, April 17, 2024|Categories: Analytics & Data, Blog, Digital Change & Innovation, Regulatory, Technology & Security|Tags: , , , , , , |

Any anthropologist will tell you that human beings have not significantly evolved since ancient times. We are the same creatures who once tried to make sense of the natural world and evolve from hunter-gatherers [...]

Consumer Duty: How to implement fair value

By |2023-05-23T08:40:12+00:00Wednesday, May 10, 2023|Categories: Blog, Customer Experience, Regulatory|Tags: , , , |

The Consumer Duty regulation is designed to ensure that firms act in the best interests of their customers and provide products and services that offer fair value. But how do you implement fair value [...]

Consumer Duty – have you underestimated the work to comply?

By |2023-03-15T11:32:49+00:00Tuesday, March 14, 2023|Categories: Blog, Customer Experience, Regulatory|Tags: , , , , |

The FCA want you to take Consumer Duty seriously and have already made it clear that some firms have underestimated the work required to comply. Implementation plan reviews In January, the FCA published a [...]

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