As a User Experience (UX) consultant I would never start a UX project without defining the Business and User goals first. You would be surprised at how many times this is barely considered, but [...]
How powerful is your computer? There is a strong chance your answer to this question will be along the lines of: I have an Apple MacBook with the new M2 chip and an 8-core [...]
Covid is accelerating digital adoption and innovation and the healthcare sector is no exception. Digital access to personal medical data is changing how healthcare is delivered. A paper published by IQVIA, Institute for Human [...]
Almost all the work that I have undertaken in customer service has started with the simple problem statement ‘Our customer experience is not where we want it to be’. This is normally followed [...]
This week I found myself having to fly to Düsseldorf on business. I had flown with this German company before, but for the first time in years, I had to book the business flight myself. [...]
A Product Roadmap is great for communicating your vision. What’s challenging about building one is that stakeholders often have strong opinions and differing interpretations of user or market research. How can we resolve this [...]
IBM HR Summit 2016: Major trends and impact The IBM HR Summit 2016 took a firm stand on open HR and the cognitive era – the latter being IBM vision across all sectors [...]
Lawrence De’Ath, Head of Product & Technology at Digital Works Consulting gives his perspective on the challenges faced by big businesses when developing successful new digital products. Sophie: What do you see as the [...]
