Client Spotlight: Integrated Retail, Transforming Ticketing for Retailers

In this interview, I catch up with Damon Harding - Partner in our Strategy & Leadership practice - who has been working with Integrated Retail, an innovative retail marketing technology company taking the pain out of ticketing for retailers. Customer Experience is everything... In a world of multi-channel, both online and bricks and mortar retailers have [...]

By |2018-03-12T11:03:43+00:00Monday, March 5, 2018|Business Strategy & Growth, E-commerce|0 Comments

Join Travelodge and become part of its fantastic digital journey

Five months after I engaged with them, I can honestly say Travelodge has been one of the most rewarding and fascinating businesses I have ever been involved with. A company with ambition, fuelled by the buzz of success. On its knees in 2012, it has experienced an incredible turnaround, with revenues nearly five times what [...]

By |2017-02-24T17:11:22+00:00Monday, December 7, 2015|E-commerce, News|0 Comments

It’s good to get your hands dirty

At Christmas, my brother-in-law asked me to help him set-up a ceramic tile ecommerce arm as an extension to his distribution business. I have to admit my first reaction was not good, as working with the family can be fraught with difficulties. However, after a few glasses of vino and some not inconsiderable family pressure [...]

By |2016-09-05T15:42:35+00:00Friday, February 14, 2014|Business Strategy & Growth, E-commerce|0 Comments

10 interesting ecommerce news stories we spotted

Ebay expanding range of digital currency  The recently reported that EBay will be expanding the number of digital currencies it accepts, incorporating retailer’s loyalty schemes initially, and hinting that it may even offer Bitcoin at some point in the future. Amazon’s ‘Prime’ delivery twice as popular as ‘Free Shipping’ Amazon have revealed that its unlimited 2 [...]

By |2017-02-24T17:11:30+00:00Monday, November 4, 2013|E-commerce, News|0 Comments

Study: Global Ecommerce to Hit $1.2 Trillion This Year, Led by Asia

No sign that Ecommerce sales are beginning to slow - according to a graphic published by eMarketer they are forecast to increase 17% to $1.2 trillion worldwide this year, led by growth in the Asia-Pacific region, where collectively they are expected to generate $388.8 billion in online sales in 2013, up nearly a quarter from 2012.  [...]

By |2017-02-24T17:11:31+00:00Tuesday, July 2, 2013|E-commerce|0 Comments

E-commerce news that caught our eye

As the world of e-commerce continues to challenge traditional brick and mortar retailers, Forbes has reported that struggling retailer Sears is busy replacing retail stores with data centres. Conversely, Businessweek have reported that other E-commerce player is experimenting with brick and mortar via temporary popup shops, giving their online customers the chance to view products [...]

By |2017-02-24T17:11:32+00:00Monday, June 10, 2013|E-commerce|0 Comments