You can't transform with technology alone. You need a culture that supports business agility if you want to transform, grow, and scale at pace. Company culture is important for employee engagement, affecting their productivity [...]
How do you get started with an Operating Model Transformation? In my last blog I talked about Target Operating Model versus Service Design or Service Redesign, and why how you go about designing operational [...]
Who really knows what people mean when they talk about Target Operating Model and Service Design? We hear corporate terms like this every day, but labels can mean different things to different people. [...]
Difficult and challenging times for the High Street do not even touch the surface! What we should ask is what’s next for our dying High Streets? Walking down the main streets of a couple of cities [...]
You may have heard of Voice of the Customer (VoC) but not fully understand what it is? Here's a quick explainer and five key benefits you'll get from running a Voice of the [...]
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe How do you start selling your store range online? [...]
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe If you’re an established B2B business but want to [...]
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Amazon's culture of scaling, agility and innovation is the [...]
In this interview, Marjory Carrero shares her thoughts on the impact of Covid-19 on business, talks candidly about crisis management and advises what Finance leaders should be focusing on. Marjory draws on years of [...]
What's important to get right in a marketing communications transformation? In this interview, we look at a case study of a successful marketing communications transformation led by our Senior Consultant, Gianluca Bregoli. Gianluca highlights what [...]
