Leading a cultural change to support transformation

By |2023-01-10T11:38:20+00:00Friday, November 25, 2022|Categories: Blog, Business Strategy & Growth, Digital Culture, People & Organisations|Tags: , , , , |

You can't transform with technology alone. You need a culture that supports business agility if you want to transform, grow, and scale at pace. Company culture is important for employee engagement, affecting their productivity [...]

Operating Model Transformation: How to get started

By |2022-11-16T15:42:28+00:00Tuesday, November 15, 2022|Categories: Blog, Business Strategy & Growth, Customer Experience, Digital Change & Innovation|Tags: , , , , |

How do you get started with an Operating Model Transformation? In my last blog I talked about Target Operating Model versus Service Design or Service Redesign, and why how you go about designing operational [...]

What’s the difference between Target Operating Model and Service Design?

By |2022-10-11T10:57:45+00:00Friday, October 7, 2022|Categories: Blog, Business Strategy & Growth, Digital Change & Innovation, Digital Culture, People & Organisations|Tags: , , , , , |

Who really knows what people mean when they talk about  Target Operating Model and Service Design?   We hear corporate terms like this every day, but labels can mean different things to different people. [...]

What’s next for our dying High Streets?

By |2022-09-28T16:44:54+00:00Wednesday, September 21, 2022|Categories: Blog, Business Strategy & Growth, Customer Experience, Digital Change & Innovation, E-commerce, Services|Tags: , , , , , |

Difficult and challenging times for the High Street do not even touch the surface! What we should ask is what’s next for our dying High Streets?   Walking down the main streets of a couple of cities [...]

Inside Amazon’s culture of scaling, agility and innovation

By |2023-01-10T11:50:28+00:00Wednesday, May 19, 2021|Categories: Blog, Business Strategy & Growth, Digital Culture, People & Organisations|Tags: , , , , , , |

Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Amazon's culture of scaling, agility and innovation is the [...]

Crisis Management for Finance Leaders

By |2020-11-12T13:58:54+00:00Tuesday, May 26, 2020|Categories: Blog, Business Strategy & Growth|Tags: , , , , , , |

In this interview, Marjory Carrero shares her thoughts on the impact of Covid-19 on business, talks candidly about crisis management and advises what Finance leaders should be focusing on. Marjory draws on years of [...]

Expert Interview: A marketing communications transformation

By |2020-03-26T14:30:48+00:00Tuesday, March 17, 2020|Categories: Blog, Business Strategy & Growth, Marketing Optimisation|Tags: |

What's important to get right in a marketing communications transformation? In this interview, we look at a case study of a successful marketing communications transformation led by our Senior Consultant, Gianluca Bregoli. Gianluca highlights what [...]

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