Anthropocentric Leadership to Succeed in the 21st Century

By |2020-11-03T09:53:35+00:00Tuesday, November 3, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , , , |

The world keeps changing at a faster pace than ever before, and I remain puzzled why leadership style has hardly changed the last few centuries? To be blunt: we live in the 21st Century, using [...]

How to create outstanding customer experiences post Covid-19

By |2020-11-03T09:47:07+00:00Tuesday, November 3, 2020|Categories: Blog, Customer Experience, E-commerce|Tags: , , , , , |

Transitioning from a physical to a full digital shopping experience in B2C: How to create outstanding customer experiences post Covid-19 The pandemic crisis, with its lockdowns, social distancing and customers reluctant to go back to [...]

Leaders, make it personal!

By |2020-11-03T09:58:04+00:00Tuesday, November 3, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , , , , |

The number of articles, round tables and webinars on how to lead people working from home (WFH) has exploded since the outbreak. Playbooks with Do’s and Don’ts. Great tips and hints on tools to use [...]

8 Simple Tips for Building a Better Digital Experience

By |2020-11-03T11:27:53+00:00Tuesday, November 3, 2020|Categories: Blog, Customer Experience, E-commerce, Product Development|Tags: , , , , , , |

This week I found myself having to fly to Düsseldorf on business. I had flown with this German company before, but for the first time in years, I had to book the business flight myself. [...]

10 Challenges of Leading Virtual Organisations during a Crisis

By |2020-11-03T09:58:13+00:00Tuesday, November 3, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , |

The pandemic shifted overnight the way companies and individuals work and cooperate. Most companies are now facing short and long-term challenges. All companies, even those that didn't appear to be negatively affected, were suddenly faced [...]

The New Normal: Reaction, Recovery and Resilience

By |2020-11-02T19:59:04+00:00Monday, November 2, 2020|Categories: Blog, Digital Change & Innovation, Digital Culture, People & Organisations, E-commerce|Tags: , , , |

Cultural change normally happens gradually as new ideas take hold and gain gradual adoption and acceptance. Covid-19 social distancing rules have forced cultural change overnight and they may be in place - in some [...]

Crisis Management for Finance Leaders

By |2020-11-12T13:58:54+00:00Tuesday, May 26, 2020|Categories: Blog, Business Strategy & Growth|Tags: , , , , , , |

In this interview, Marjory Carrero shares her thoughts on the impact of Covid-19 on business, talks candidly about crisis management and advises what Finance leaders should be focusing on. Marjory draws on years of [...]

A Guide for Crisis Communications

By |2020-05-21T11:53:44+00:00Wednesday, May 13, 2020|Categories: Blog|Tags: , , , , , , , , , , |

This practical guide will help you improve your employee, customer and partner communications during the Covid-19 crisis.  Covering the 'who', 'what' and 'how to communicate', which 'channels to use' and some useful examples, create a [...]

Expert Interview: A marketing communications transformation

By |2020-03-26T14:30:48+00:00Tuesday, March 17, 2020|Categories: Blog, Business Strategy & Growth, Marketing Optimisation|Tags: |

What's important to get right in a marketing communications transformation? In this interview, we look at a case study of a successful marketing communications transformation led by our Senior Consultant, Gianluca Bregoli. Gianluca highlights what [...]

Employee Communications in M&A (Part 3)

By |2020-02-25T14:20:12+00:00Tuesday, February 4, 2020|Categories: Blog, Digital Culture, People & Organisations|Tags: , , , , , , , , , |

In this part 3 of Employee Communications in M&A, I'm going to cover four enablers for effective Employee engagement. Disengaged employees are one of the main causes of M&A failures The success of the integration [...]

Go to Top