4 ways to revisit your customer centricity in 2022
The world is divided into two camps; those that set New Year's resolutions and those that firmly avoid them! For me, New Year's resolution setting is a way to take a bit of time to [...]
5 things to focus on for transformation success
What should you focus on in your digital change or transformation programmes? What's most important for transformation success? In this video, Andrew Salmon outlines: 5 things to focus on for transformation success Insights [...]
The 3 Cs to boost an organisation’s metabolism for constant transformation
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In an ever-changing world, organisations need to become faster, [...]
Harmonising Buying and Merchandising with Digital and Ecommerce
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe If you have managed digital and ecommerce to a [...]
Frictionless Retail
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Customers have a huge dislike of friction. But it [...]
Taking Your B2B Product Direct to The Consumer
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe Consider these common issues for B2B product retailers: You [...]
Start selling your store range online
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe How do you start selling your store range online? [...]
Why your Customer Service Ambition is important
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe We all know that succeeding in customer service is [...]
Can you do both B2B and B2C?
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe If you’re an established B2B business but want to [...]
How to Survive the Digital Skills Gap
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In my last blog, ‘Are you caught in the [...]