Outdated HR systems were causing major inefficiencies. With our help this client is expecting to realise an estimated £18.1 million of benefits over 5 years.

Anonymised for client privacy

We identified knowledge gaps around market reality and future evolution. Followed by research into sector trends to support decisions, which included: 
– Workforce demographics
– Technology adoption
– Societal factors
– Software and services evolution

We provided a dedicated Project Manager with system selection expertise who took responsibility for:
– Supervision of research partner for data insights
– Detailed vendor evaluation
– Developing robust governance, using independent expertise, which lead to evidence-based decisions.

Started in Nov24, the project, conclusions and decisions were completed by Jul25.

Deliverables included: 
– Research insights on care sector technology trends
– Decision ready analysis enabling client team alignment
– Comprehensive inputs and non-technical evaluation criteria to assist holistic decisions for software purchase
– Fully assessed implementation plans for each supplier

– Alignment with procurement milestones ensured progress without disruption to care operations
– Project will deliver an estimated £18.1m of benefits over five years
– Client has clarity on market options and technology fit
– Client now confident in decision-making during procurement