Seeing our clients evolve and grow is our ultimate goal.

See how we have helped clients across a range of industries by reviewing our Client Case Studies and Testimonials.

Reckitt case study

Digital Trading Capabilities & Expansion 

“A very ambitious program was successfully delivered to support a critical part of the HMD go-to-market strategy. This has allowed us to continue to grow results, even as traditional channels have suffered impacts.”
Reckitt case study

Finance Transformation 

DWG helped Reckitt to implement a new system that could efficiently draw data from manufacturing and the supply chain for use by the finance teams. This enabled a range of reporting, analysis, and gross margin management allowing the senior leadership team to make rapid and accurate decisions.
iPrism case study

Organisational Transformation 

DWG worked closely with the VP – Customer Success, Retention and Loyalty, in order to get the team in the best possible shape to deliver the revenue increasing strategy.
yell.com

Customer Experience Innovation – Chatbot

“I needed DWG to manage the UX team as interim lead, to mentor members of the team, to evangelise UX/UI…”

Growth Strategy, Fintech

“Clear expertise in strategy development, knowledge of the emerging payments industry”
allfunds

“The DWG team was instrumental in developing a rapid transformation plan for the business, designing the strategy, closing critical gaps, and delivering monetisation opportunities which had a direct impact on the EBIT and the valuation multiple.”

iPrism case study

Digitally-Led Turnaround – Financial Services

“DWG quickly delivered clarity in our strategic planning and resolution roadmap. Their help in changing our technology function has also been a critical factor in our success.”
iPrism case study

Voice of the Customer programme – Financial Services

DWG helped 118118 Money obtain detailed customer needs insight in order to design and launch a new product that exceeded initial sales targets.
cpp logo

Digital Transformation, Financial Services

“Clear direction on the changes needed in our digital capability and the core business model”

Agile Transformation

“Working with DWG was a good decision because they successfully guided us through the process to change our organisation, while ensuring they embedded knowledge within our teams to ensure we are now self-sufficient.”
travelodge logo

Commercial Transformation

“DWG enabled a rapid maturity of our digital capabilities in product, insight, marketing and organisation”

Digital Vision & Strategy, Charity

“DWG provided the necessary strategic, technical, and programme expertise…”

Customer Experience Led Strategy, Ecommerce

“Working with DWG was a great experience. Simply by getting stuck in, identifying the challenges and how to resolve”
Alamy Logo

“The DWG team was instrumental in developing a compelling and feasible optimisation plan for Alamy’s ecommerce capabilities, including a move to a more Agile deployment process. Resulting in a record performance in Q3 2021”

Care UK DWG case study for Technology Transformation

“We were looking to hire an experienced interim CIO who could make rapid improvements across the board and then help us define a digital strategy. As well as improving our technology, DWG has really left a mark on the business.”

mastercard logo

Voice of the Customer programme

DWG helped Mastercard to embed a multi-channel Voice of the Customer programme across a global division.

Digital Vision and Strategy, Charity

“DWG re-energised us and gave us the structure and confidence we were missing..”

New Product Innovation, Fintech

“Really impressed with DWG whilst working with them on Kalixa Pro. They did a fantastic job of rallying the troops”
iPrism case study

Outsourced Project Management 

DWG provided a team of delivery experts to immediately fill resource and skill set gaps. They worked quickly to develop effective governance and improved working practices to ensure the successful delivery of priority initiatives that would bring the most business benefit.

Growth Strategy

“DWG was an existing and trusted partner when we asked for their help with our strategy process. We needed additional knowledge, capabilities and capacity, and DWG adapted their usual strategy approach to perfectly align with our existing process and needs – allowing us to deliver this important work.”

Complex Project & Programme Management, Utilities

“DWG supported us with a complex programme of BI projects. Helping us make an informed decision on best BI solution based on clear ROI”
allfunds

“The DWG team was instrumental in developing a rapid transformation plan for the business, designing the strategy, closing critical gaps, and delivering monetisation opportunities which had a direct impact on the EBIT and the valuation multiple.”

mastercard logo

Strategic Planning, Financial Services

“Great support to our strategic development”

Business & Technical Architecture, Telecommunications

“DWG was able to act as the translator between the business teams and the technical teams.”
ACG logo . DWG Case Study for marketing transformation

“DWG understood all of the nuances of what’s required to change organisational behaviour and culture and had an excellent understanding of brand. They were disciplined and organised, and had the empathy to bring people along on an often long and complicated journey.”

Flexible Business Development, Scale-up, Martech

“DWG has been instrumental in planning the scaling and financing of our business. In this, they have been as helpful and as accommodating as I could have wished.”
cereal partners worldwide logo

Digital Audit FMCG

“Great job. The message came across loud and clear, and now we have a clear roadmap to get to a solution”

Project Management Office, Fintech

“Clear expertise from DWG allowed our project management function to grow up”
ooredoo logo

Digital Innovation, Telecommunications

“Managed a very complex, cross business initiative in rapid timescales”

Customer Service Experience Change

“We reduced the number of inbound calls to our service centres by 11% as record numbers of customers interacted with us via our service app, through our automated voice service or via the set-top box”

Interim Commercial Management, Fintech

“DWG turned around an immature and poorly performing sales function”
mastercard logo

Partnership Workshops, Financial Services

“This approach helped us work closely, quickly and improve our relationship with core strategic retail partners”
virgin media logo

Commercial Support, Entertainment & Media

“With a burning need, we required a fast solution. DWG helped us with flexible, experienced, expertise. Great results”
communisis logo

Market Landscape & Growth Strategy, Martech

“DWG’s expertise helped us shape our offering for even greater success”
ebay logo

Product Management, Ecommerce

“DWG identified and prioritised the right problems to solve”
Phlexglobal case study

Technology Transformation 

DWG was engaged to review the technology side of the business and enable a transformation of that function.

Flexible Business Development, Technology Scale-up

“DWG helped us in terms of business development support and introductions to investors”
nasta technologies logo

New Territory Expansion, Software Development

“Market insight was delivered beyond our expectations”
ukash logo

Internationalisation, Fintech

“Cost-effective, professional, a great solution, delivered on time”

Other clients we have helped

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