Digital transformation is not for the faint-hearted; it can be complex, and expensive. Businesses know that they need to invest in ‘digital’ for a whole host of reasons - to remain competitive, improve productivity, connect better with their customers, innovate and more. Often the missing part of the jigsaw, however, is a thorough understanding of [...]
In this interview, I catch up with Damon Harding - Partner in our Strategy & Leadership practice - who has been working with Integrated Retail, an innovative retail marketing technology company taking the pain out of ticketing for retailers. Customer Experience is everything... In a world of multi-channel, both online and bricks and mortar retailers have [...]
“The customer is always right.” Harry Gordon Selfridge One of the most famous quotes in business and the core sentiment is as true today as it has always been. The only difference now is how to deliver it, because today’s rapidly evolving digital environment is causing a radical shift in customer behaviour. This, in [...]
In our last blog, we explored how to create a clear vision and strategy for your digital transformation. However, once your vision is in place, who will champion it and bring to life for everyone in the organisation? Ownership of digital is a critical success factor, along with creating the right organisation, environment and employee experience to [...]
Responding to digital disruption is vital to business survival. The world we live in is digital. More than half of the population now owns a smartphone, and almost two thirds a mobile. Your customers want to connect, communicate, buy, sell and be entertained digitally. Smart business leaders have started to think about their digital transformation, [...]
NVIDIA is one of the world’s best-known manufacturers of computer graphics cards. Since their invention of the GPU in 1999 not only have they revolutionised modern computer graphics but their disruptive and hugely powerful GPU deep-learning technology has put them at the forefront of AI computing. We are reaching the end of Moore’s law, which [...]
In this blog, we are going to share proven insights on a major critical success factor required for successful digital transformation – creating your clear vision and strategy, objectives and targets. Your vision and strategy allow you to cement and communicate who you aspire to be, set your objectives and targets and provide you with a [...]
Creating an effective digital change framework In this blog, we are going to share the digital change framework that we have evolved at Digital Works Group to help businesses deliver successful digital transformation. What you will learn in this blog: A change framework: The key to bringing clarity to a complex task What order should [...]
Digital evolution is an ongoing journey for every business. Gone are the days of saying that you have ‘done’ digital after a major technology overhaul. Instead, it is an evolution to transition and optimise your business continually. Even digitally native companies know that they have to innovate and stay ahead of the game because of [...]
What is digital transformation and what does it really mean for you and your organisation? Smart business leaders are waking up to the fact that the fourth industrial revolution is here. This is driven by the widespread adoption of technology, disruptive innovation and rapidly changing consumer behaviour. The pace of change means that it [...]
