blogGavin Clausen2020-11-11T12:00:48+00:00

We share how we do things at Digital Works Group.

Advice and proven approaches to digital – business strategy, innovation and growth.

Harmonising Buying and Merchandising with Digital and Ecommerce

Harmonising Buying and Merchandising with Digital and Ecommerce

By Spencer Bell|2021-09-09T12:16:42+00:00Thursday, September 9, 2021|Categories: Blog|Tags: B2B, B2C, digital culture, digital experience, digital strategy, ecommerce, retail|

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Frictionless Retail

Frictionless Retail

By Spencer Bell|2021-08-17T08:44:58+00:00Thursday, August 12, 2021|Categories: Blog|

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Taking Your B2B Product Direct to The Consumer

Taking Your B2B Product Direct to The Consumer

By Spencer Bell|2021-08-05T08:36:25+00:00Wednesday, July 14, 2021|Categories: Blog|

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The Attributes of a Modern Agile Digital Enterprise

The Attributes of a Modern Agile Digital Enterprise

By Jonathan Smare|2021-07-07T14:11:29+00:00Wednesday, June 30, 2021|Categories: Digital Change & Innovation|Tags: agile, CFO, culture, digital, Digital transformation, leadership, strategy, transformation|

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Start selling your store range online

Start selling your store range online

By Spencer Bell|2021-10-11T11:50:19+00:00Thursday, June 17, 2021|Categories: Blog, Business Strategy & Growth, E-commerce|Tags: click and collect, digital, ecommerce, in-store range, online sales, SKU, strategy|

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Why your Customer Service Ambition is important

Why your Customer Service Ambition is important

By Suzie Leckie|2021-10-11T11:52:05+00:00Tuesday, June 8, 2021|Categories: Blog, Customer Experience|Tags: customer service, Differentiator, emotion, loyalty, metrics, omnichannel, performance, personal, reviews, World class|

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Can you do both B2B and B2C?

Can you do both B2B and B2C?

By Spencer Bell|2021-10-11T11:53:37+00:00Tuesday, June 8, 2021|Categories: Blog, Business Strategy & Growth, E-commerce|Tags: B2B, B2C, culture, ecommerce, omnichannel, strategy|

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How to Survive the Digital Skills Gap

How to Survive the Digital Skills Gap

By Will Barribal|2021-10-11T11:54:29+00:00Thursday, May 27, 2021|Categories: Blog, Digital Culture, People & Organisations, Technology & Security|Tags: culture, digital, digital skills gap, employees, future of work, plan, skills, survive|

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Inside Amazon’s culture of scaling, agility and innovation

Inside Amazon’s culture of scaling, agility and innovation

By Jonathan Smare|2021-10-11T11:56:42+00:00Wednesday, May 19, 2021|Categories: Blog, Business Strategy & Growth, Digital Culture, People & Organisations|Tags: agility, Amazon, culture, customer, customer-centric, scale innovation, ways of working|

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