blogGavin Clausen2020-11-11T12:00:48+00:00

We share how we do things at Digital Works Group.

Advice and proven approaches to digital – business strategy, innovation and growth.

4 ways to revisit your customer centricity in 2022

4 ways to revisit your customer centricity in 2022

By Suzie Leckie|2022-01-06T11:04:54+00:00Tuesday, January 4, 2022|Categories: Blog|Tags: customer experience, customer journey, customer service, customer-centric, digital culture, digital experience, digital marketing|

The world is divided into two camps; those that set [...]

5 things to focus on for transformation success

5 things to focus on for transformation success

By Clare Carroll|2021-12-14T15:51:41+00:00Tuesday, December 14, 2021|Categories: Blog|Tags: customer, data, digital, digital education, digital skills gap, ecommerce, mobile, omnichannel|

What should you focus on in your digital change or [...]

The 3 Cs to boost an organisation’s metabolism for constant transformation

The 3 Cs to boost an organisation’s metabolism for constant transformation

By Dimitris Kourepis|2021-12-02T09:39:49+00:00Tuesday, November 30, 2021|Categories: Blog|Tags: agile, culture, digital culture, digital education, Digital transformation, innovation, organisational transformation|

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Organisational Transformation and Leadership Challenges

Organisational Transformation and Leadership Challenges

By Sophie Fraser|2021-11-05T08:32:00+00:00Wednesday, November 3, 2021|Categories: Digital Culture, People & Organisations|Tags: Collaboration, communication, digital culture, Digital transformation, leadership, organisational transformation, Team|

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Harmonising Buying and Merchandising with Digital and Ecommerce

Harmonising Buying and Merchandising with Digital and Ecommerce

By Spencer Bell|2021-09-09T12:16:42+00:00Thursday, September 9, 2021|Categories: Blog|Tags: B2B, B2C, digital culture, digital experience, digital strategy, ecommerce, retail|

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Frictionless Retail

Frictionless Retail

By Spencer Bell|2021-12-08T16:15:10+00:00Thursday, August 12, 2021|Categories: Blog|Tags: B2B, B2C, customer experience, customer service, customer-centric, digital education, ecommerce, retail|

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Taking Your B2B Product Direct to The Consumer

Taking Your B2B Product Direct to The Consumer

By Spencer Bell|2021-12-08T16:16:12+00:00Wednesday, July 14, 2021|Categories: Blog|Tags: B2B, digital education, digital experience, ecommerce, retail|

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The Attributes of a Modern Agile Digital Enterprise

The Attributes of a Modern Agile Digital Enterprise

By Jonathan Smare|2021-07-07T14:11:29+00:00Wednesday, June 30, 2021|Categories: Digital Change & Innovation|Tags: agile, CFO, culture, digital, Digital transformation, leadership, strategy, transformation|

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Start selling your store range online

Start selling your store range online

By Spencer Bell|2021-10-11T11:50:19+00:00Thursday, June 17, 2021|Categories: Blog, Business Strategy & Growth, E-commerce|Tags: click and collect, digital, ecommerce, in-store range, online sales, SKU, strategy|

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