Read our blog to catch up on our news, views and insights on topics such as digital change and innovation, business strategy and growth, as well as evolving technology across martech, fintech, e-commerce, HR analytics and big data

Expert Interview: Put ‘IT’ Back into Conversations About dig-IT-al

For a company to truly transform it requires greater collaboration than ever before. If traditionally siloed departments continue to have their own agenda, they will be unable to deliver the joined-up experience our customers now expect. IT needs to be engaged in the digital conversation with the C-suite from the word go – because [...]

By |2019-01-18T13:38:19+00:00Friday, January 18, 2019|Blog|0 Comments

Podcast: World Vision & Their Digital Transformation Journey

In Jan 2016, Pierre Nanterme, Chairman & CEO of Accenture asked his audience to “consider the fact that new digital business models are the principal reason why just over half of the names of companies on the Fortune 500 have disappeared since the year 2000”. This pace of change has accelerated and can no [...]

By |2018-12-12T15:55:46+00:00Wednesday, December 12, 2018|Blog|0 Comments

Expertise Interview: A Communication Plan to Bring Your Digital Vision to Life

The ‘people’ element of digital transformation programmes – big or small – must not be underestimated. They are an organisation’s most important asset. Digital transformation can often involve a big change in the way things are done - moving to new systems, processes and way of doing things. Yet many people can struggle with [...]

By |2018-12-03T10:12:02+00:00Thursday, November 29, 2018|Blog|0 Comments

Expert Interview: A long-Term Technical and Data Architecture Plan to Bring Your Digital Transformation to Life

Becoming a digitally optimised business is not easy.  And if you are a CIO or IT executive, there is even more pressure and imperative to ‘deliver’ when it comes to your digital transformation. With multiple issues to solve - from the inability to be agile and experiment quickly, legacy systems, data security and the [...]

By |2018-11-15T10:52:41+00:00Tuesday, October 30, 2018|Business Strategy & Growth|0 Comments

How to Make the Right Levels of Investment for Your Digital Transformation

A vital ingredient for successful digital transformation is making the right levels of investment. To do this you need to have clarity in your planning and a realistic approach. In this blog, we are going to address an often secondary, albeit vital, consideration in digital transformation - how you work out the investment you [...]

By |2018-08-06T09:31:03+00:00Wednesday, August 1, 2018|Business Strategy & Growth|0 Comments

Expert interview: Achieving Profitable Business Transformation

Digital transformation is not for the faint-hearted; it can be complex, and expensive. Businesses know that they need to invest in ‘digital’ for a whole host of reasons - to remain competitive, improve productivity, connect better with their customers, innovate and more. Often the missing part of the jigsaw, however, is a thorough understanding of [...]

By |2018-07-02T11:29:45+00:00Tuesday, June 19, 2018|Analytics & Data, Business Strategy & Growth|0 Comments

Client Spotlight: Integrated Retail, Transforming Ticketing for Retailers

In this interview, I catch up with Damon Harding - Partner in our Strategy & Leadership practice - who has been working with Integrated Retail, an innovative retail marketing technology company taking the pain out of ticketing for retailers. Customer Experience is everything... In a world of multi-channel, both online and bricks and mortar retailers have [...]

By |2018-03-12T11:03:43+00:00Monday, March 5, 2018|Business Strategy & Growth, E-commerce|0 Comments

How to Create a Customer Experience Led Strategy

“The customer is always right.” Harry Gordon Selfridge   One of the most famous quotes in business and the core sentiment is as true today as it has always been. The only difference now is how to deliver it, because today’s rapidly evolving digital environment is causing a radical shift in customer behaviour. This, in [...]

By |2018-12-10T19:44:35+00:00Monday, December 18, 2017|Customer Experience|2 Comments

Ownership of digital and creating the right organisational environment for change

In our last blog, we explored how to create a clear vision and strategy for your digital transformation. However, once your vision is in place, who will champion it and bring to life for everyone in the organisation? Ownership of digital is a critical success factor, along with creating the right organisation, environment and employee experience to [...]

By |2017-11-13T11:59:53+00:00Friday, November 10, 2017|Blog|0 Comments

ON-DEMAND WEBINAR: Demystifying Digital Transformation: Expert advice on what it is and how to take action for better business outcomes

Responding to digital disruption is vital to business survival. The world we live in is digital. More than half of the population now owns a smartphone, and almost two thirds a mobile. Your customers want to connect, communicate, buy, sell and be entertained digitally. Smart business leaders have started to think about their digital transformation, [...]

By |2017-11-08T13:15:35+00:00Wednesday, November 8, 2017|Digital Change & Innovation|0 Comments