Helping B2B businesses use digital solutions to solve critical business issues fast

Our experienced team can help revive falling sales, improve margins, reduce costs and deliver stronger customer experiences.

Meet our team

We provide end-to-end experience across strategy, sales and marketing, trading and operations optimisation, product creation, project delivery and technology.

Josh Whiten
Gianluca Bregoli
https://digitalworksgroup.com/rikard-svendsen/
pilar guerrero
Enrique Fernandez-Pino
david ball
Dan Lawrence

Some of our clients

Helping you fix these challenges and bring these benefits

Challenges

  • Generating new business and reversing declining sales.

  • Maintaining a great customer experience for better service delivery and account satisfaction.

  • Delivering a lower cost of operations and increase efficiencies and ROI.

  • Improving agility and differentiation. As new agile and digitally-savvy competitors erode sales.

  • Enhancing productivity and development as we adapt to new working practices and environments.

Benefits

  • Reach new customers through effective digital marketing services to grow sales and deliver better ROI.

  • Create compelling ‘digital direct to customer’ trading solutions to re-energise revenues fast.

  • Use intelligent automation solutions to improve client experiences, generate cost efficiencies and reverse account decline.

  • Implement operational process and technical improvements to solve regulatory challenges and reduce operational costs.

  • Become more adaptive, create faster, and improve productivity.

  • Use innovation and operating model change to disrupt your disruptors.

Services

  • Create clear strategies and roadmaps to digitally transform, turnaround or innovate.

  • Improve end-to-end customer journeys.

  • Digitise go-to-market channels and mix.

  • Optimise direct trading capabilities – web and mobile assets.

  • Solve customer and account management impacts through digital solutions and automation.

     

     

  • Grow data and insight capabilities to facilitate better decisions and benefit customer experience.

  • Rationalise, re-engineer and automate complex back-office processes.

  • Deliver mission-critical IT and business change projects.

  • Enhance technical enablement, delivery methods and operations.

  • Implement effective remote working practices.

  • Reshape your organisation and skills to create an agile and adaptive digital culture and operating model.

     

anglian water

“DWG supported us with a complex programme of BI projects. Helping us make an informed decision on best BI solution based on clear ROI”

case study

Supported by our proven methodologies, designed for today’s digital world

Thought leadership

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