In house or outsource Project Management?
Here's a couple of questions we get asked often. Does a business need a dedicated delivery team to run programmes and projects? Is it better to keep things in house or outsource project management [...]
Here's a couple of questions we get asked often. Does a business need a dedicated delivery team to run programmes and projects? Is it better to keep things in house or outsource project management [...]
The Consumer Duty regulation is designed to ensure that firms act in the best interests of their customers and provide products and services that offer fair value. But how do you implement fair value [...]
In today's highly competitive and constantly changing environment, companies that prioritise their customers' experiences tend to outperform their competitors. Of course, high customer satisfaction has always been a key metric to measure and is [...]
The FCA want you to take Consumer Duty seriously and have already made it clear that some firms have underestimated the work required to comply. Implementation plan reviews In January, the FCA published a [...]
What should you focus on in your digital change or transformation programmes? What's most important for transformation success? In this video, Andrew Salmon outlines: 5 things to focus on for transformation success Insights [...]
Sign Up! For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more. subscribe In the first two-part interview, I caught up with [...]
For many years the Legal sector was generally recognised as a closed profession with traditional business structures, the billable hour and somewhat outdated processes and practices. Post the Legal Services Act (2007) and the [...]
Cultural change normally happens gradually as new ideas take hold and gain gradual adoption and acceptance. Covid-19 social distancing rules have forced cultural change overnight and they may be in place - in some [...]
As disruptive forces continue to transform the utility sector, many companies are turning to digital technologies to drive innovation and cost benefits, so they can compete and thrive in what is an increasingly volatile [...]
The struggle to stay in organic search results and make your website visible is becoming more of a challenge. SEO continues to grow in significance as search engines become more discerning. So, what do you [...]