We explored a number of viable options, narrowing it down to three:
- Do nothing – in this case, a viable solution. This meant that it would continue to be unsupported externally, but supported by an internal team.
- To upgrade their existing system to a later version. Enabling richer functionality and continuity because it was an existing system.
- Or go for a new ‘gold plated’ solution which had new in-memory capabilities.
Alongside the Head of BI, we presented back each option along with recommendations, supported by a portfolio analysis against each. The analysis provided a clear ROI, which included all the outgoing costs, the run costs, what it would mean in terms of headcount.
Based on this analysis the business was able to make an informed decision to upgrade their existing solution.
There were three key decisions that were made as a result:
- All of the enabling infrastructures had to be updated. This formed a program of holistic projects.
- The upgraded applications would all go to the latest version. This meant that Anglian Water would benefit from the ‘latest and greatest’ and would stay ahead of the curve in terms of functionality.
- DWG was asked to support the existing BI team, so Anglian Water was able to meet the day-to-day demands of BI business unit, while the project upgrade was in motion. We were also able to ensure they could balance the right level of expertise within the department following the upgrade.