Alison is a highly capable project manager with an exemplary track record of delivering effective process improvement and implementation to organisations across a broad range of sectors, including retail, utilities, travel and technology.
Alison excels in managing complex and high-value projects, from initial planning to final go live, at any stage, to deliver on time and within budget.
She is extremely well organised and methodical, experienced in the development and leadership of IT change management and recovery projects.
With a comprehensive end-to-end understanding of the project management process and all relevant methodologies, Alison provides clients with advanced problem solving, decision making and communication skills that improve existing approaches, add value and maximise profitability.
Her experience encompasses extensive 3rd party stakeholder management, risk and issue management and networking.
Alison has proven expertise in:
Project planning and delivery
Agile and Waterfall methodologies
Managing to tight deadlines and budgets
Delivery of CRM, procurement & vendor management
HR application implementations
Key achievements include:
Delivered the successful implementation of the internal reward & recognition system for Anglian Water employees
Managed the development pf the Customer Debt Movement Report, in line with OfWat requirements and timescales
Managed the airport customer self service transformation program for TUI, delivering online check-in operational readiness of all Thompson Airways airports
Delivery of an integrated in store customer couponing solution which generated 1.1million in gross margin