Execution Without The Risk

Digital Works Group

We Combine Industry-Bred Leaders With A 95% Success Rate To Ensure Your Transformation Delivers On Its Promise

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Industry experience
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Transformations

We’re Operators. Not Just Advisers

Most transformation programmes fail at the point of execution. We often get called in to messy situations to fix what’s blocking value, fast.

Digital Works Group was founded in 2011 to provide a safer, operator-led alternative that bridges the gap between ambitious strategy, real outcomes and lasting internal capability.

Our team consists entirely of senior industry professionals who have led major change programmes inside global organisations. That experience allows us to move quickly from strategy to execution, supporting enterprise leadership teams, private equity investors, and major public sector organisations to accelerate digital, data and AI-driven value creation with greater certainty.

Our clients span financial services, payments, retail, pharma and healthcare, telecoms, technology, LLPs/law firms, and charities sectors, as well as central and local government.

Unlike traditional consultancies, we don’t leverage junior models, you get highly experienced leaders. Our goal is not to create dependency either. We focus on empowering internal teams and building capability so your organisation is left stronger after we leave.

Specialists In Complex Change

Transformation programmes rarely fail because of strategy. They fail because technology, data, people and governance must all change together. We specialise in these complex, multi-disciplinary programmes and our 95% programme success rate reflects our practical, execution-focused approach.

We operate via four specialist practices:

  • Strategy, Innovation & Governance
  • Customer, Commercial & Content
  • Technology & AI
  • Data Strategy & Capability

They are able to collaborate seamlessly as a single entity where required to provide a unified approach designed for your specific needs.

Four hexagons interlinked representing the specialist practices coming togrther: Strategy, Innovation & Governance Customer, Commercial & Content Technology & AI Data Strategy & Capability

Why Choose Us?

Our success rate at completing transformations is almost 95%, well above industry averages. This is because of:

  • Industry Experience – All of our consultants have all held senior leadership roles in industry, giving them first-hand experience of leading complex transformation programmes

  • Operator-Led Model – We combine strategic thinking with hands-on delivery, ensuring initiatives move quickly from planning to implementation

  • Proven Methods – Our delivery frameworks and governance approaches are battle tested across private and public sectors, and we use a curated set of market leading assessment tools

  • Capability Transfer – We take an empowering approach, working alongside your teams to actively develop skills, confidence and capability so you are not left dependent on us

  • Trusted Partnerships – We collaborate with a carefully selected ecosystem of specialist partners to deliver end-to-end solutions in a ‘one-team’ execution-led approach

  • Procurement Frameworks – We are on multiple approved frameworks making it easier for you to work with us – ACE, DOS 6, DOS 7, TS4, Proactis, Delta, RM6200 (AI), and more

  • Accreditations – Safety isn’t just a promise; it’s a process. We are ISO 9001:2015 and Cyber Essentials Plus certified

What Our Clients Say

We measure client satisfaction formally because we believe proof matters more than promises:

NPS 92

Digital Works Group
Net Promoter Score

CSAT 98%

Digital Works Group
Client Satisfaction Score

We’re proud of our 92 NPS score, for reference an NPS of 70+ is considered world-class. The global consulting industry average is approximately 43.

These scores are based on independent client responses collected in Q2 2026. Our current sample represents approximately 37.5% of engagements for CSAT, and 35% of engagements for NPS, from the last 3 years. We are at the early stages of formal measurement and publish our scores openly. We will update them regularly and transparently as client feedback is provided.

Our Values

Impactful

We focus on delivering tangible business benefit and value. Our goal is to always be useful and leave you in a stronger position than when we started.

Empowering

We use our expertise and industry experience to mentor, educate and transfer skills into your business to develop your capabilities and independence.

Human

We focus on people and relationships, working collaboratively and empathetically. We understand that behaviour and culture is harder to change than technology.

Uncomplicated

We provide clarity and keep things as transparent and as simple as possible. We always take a customer-centric view but have a keen eye on improving your profitability.

Trustworthy

We are fair, honest and open, and committed to being a trusted partner. We won’t do work that isn’t necessary and we aim to provide you with a positive consulting experience.

Ready To De-Risk Your Transformation?

Ready To De-Risk Transformation?

Andrew Salmon

Let’s discuss how our senior-led model can accelerate your Value Creation Plan and ensure your strategic goals are met, without the typical execution gaps.

Andrew Salmon – Group CEO & Chief Commercial Officer, Digital Works Group

Digital Works Group is Cyber Essentials Plus certified
Digital Works Group is ISO 9001:2015 certified.
Accelerated Capability Environment