Delivering real business benefit

We help you to solve problems and implement solutions that improve efficiency, identify new opportunities and drive growth.

Business transformation through the power of digital, our proven methodologies, senior level in-house industry experience, and outstanding commitment to results. 

Understand your customers needs

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Fundamental insights that lead to truly engaged customers and profitability.

Improve End-to-End Customer Experience

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Increase conversion, usage and advocacy.

Transform your Customer Support

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Improve retention and brand loyalty.

Transform your Go-To-Market and trading

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Reach new customers with a new commercial operating model.

Outsource your Project Management

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Leadership and support for the delivery of your critical projects.

Transformative Workshops

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An effective and powerful mechanism of collaboration, to get things done.

We help solve your complex digital challenges head-on

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Digital Vision and Strategy

case study

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Customer Experience-Led strategy

case study

Customer Experience Innovation – Chatbox

case study

Consumer Duty

The Consumer Duty raises the standard of consumer protection and places huge emphasis on good outcomes for retail customers. This regulation has wide-ranging implications, so the impact of this change should not be underestimated. Your compliance applies to the entire design, development and life cycle of a consumer product or service and the FCA expects you to put your customers at the heart and centre of all of your business practices.

We’ve put together our top advice on implementing Consumer Duty and we share our proven solutions to get you compliant by 31 July 23.

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Consumer Duty: Advice and solutions for your implementation plans

Our team of business transformation experts

No one in DWG is a career consultant; we all come from senior positions in industry, having successfully delivered multiple digital change programs. Each team member has extensive digital experience – at least 15 years worth – and we are proud of our ability to deliver real business benefits to our clients pragmatically.

meet the team

Blog

Advice and proven approaches to business transformation via digital.

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How much could you risk losing because of your website?

Find out how safe your website is to ensure you safeguard and protect your customer data privacy. Avoid being exposed to financial and reputational risks. Get your complimentary and confidential DATA SAFETY INDEX™ report.

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Are you satisfied with the ROI on your digital media?

If you want to improve performance, then Compliant’s powerful programmatic solution  translates your target segment into a behavioural/contextual target for you.

How to Create a Customer
Experience-Led Strategy

We created this ebook to help you get started with structuring your customer experience-led strategy.

get the ebook

The 9 Critical Success Factors to Fast Track your Digital Transformation

We share the nine critical success factors that you must get right to fast-track your digital transformation.

get the ebook

Need Help?

Keep up to date with us or find out more about how we can help you.

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Keep updated with our Digital Digest for proven digital transformation advice and resources – blogs, interviews, webinars, guides and more.

Let’s talk, I
have a project

Speak to us about our deep digital expertise, end-to-end services, and proven methods.

Delivering real business benefit

We help you to solve problems and implement solutions that improve efficiency, identify new opportunities and drive growth.

Business transformation through the power of digital, our proven methodologies, senior level in-house industry experience, and outstanding commitment to results. 

Consumer Duty: Advice and solutions for your implementation plans

Get advice on how to implement Consumer Duty and discover our solutions that will help you to fast track your implementation plans.

get the ebook

We help solve your complex digital challenges head-on

christian aid logo

Digital Vision and Strategy

case study

avast logo white

Customer Experience-Led strategy

case study

Customer Experience Innovation – Chatbox

case study

Improving End-to-End Customer Experience

Increase conversion, usage and advocacy.

READ ON

Transform your Go-To-Market trading

Reach new customers with a new commercial model.

READ ON

Outsource your Project Management

Leadership and support for the delivery of your critical projects.

READ ON

Our team of business transformation experts

No one in DWG is a career consultant; we all come from senior positions in industry, having successfully delivered multiple digital change programs. Each team member has extensive digital experience – at least 15 years worth – and we are proud of our ability to deliver real business benefits to our clients pragmatically.

meet the team

Blog

Advice and proven approaches to digital – business strategy, innovation and growth.

How much could you risk losing because of your website?

data safety index

Find out how safe your website is to ensure you safeguard and protect your customer’s privacy. Avoid being exposed to financial and reputational risks.

Get Your complimentary DATA SAFETY INDEX™ report.

Are you satisfied with the ROI on your digital media?

compliant media

If you want to improve performance, then Compliant's powerful programmatic solution  translates your target segment into a behavioural/contextual target for you.

How to Create a Customer Experience-Led Strategy

How to Create a Customer Experience-Led StrategyThis ebook will help you get started with structuring your customer experience-led strategy.

get the ebook

How to Create a Clear Vision and Strategy for Your Digital Transformation

How to Create a Clear Vision and Strategy for Your Digital TransformationTo guide you on why, what and how to use digital to transform.

get the ebook

The 9 Critical Success Factors to Fast Track your Digital Transformation

In this ebook, we share the nine critical success factors that you must get right to fast-track your digital transformation.

get the ebook

Need Help?

Keep up to date with us or talk to us to find out more how we can help you.

Sign Up!

For proven digital transformation advice and resources – blogs, interviews, webinars, guides and more.

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