Richard leads the Strategy and Leadership practice where we help clients achieve laser focused direction and establish momentum in digital and change.
He is a dynamic, action orientated board level executive with over 25 years experience leading growth and change in financial services and fintech, e-commerce, telecoms, and media.
His breadth and depth of skills mean Richard has helped a range of businesses to achieve rapid, complex and effective business transformation. He excels in developing both the ‘big picture,’ providing a clear strategic vision but with an eye on the detail. Providing excellent leadership and stakeholder management skills, enabling change and transformation across the business.
An accomplished digital business leader with proven expertise in:
Strategy development and execution – making strategy “real” and delivering on the promise
Digital transformation – end-to-end leadership of growth and change
Commercial leadership – developing new products and services
People, process and operations development
Key achievements include:
Developed the digital product and service strategy for a leading UK insurance business
Built and launched a mobile financial services business for Ooredoo, over 1m customers live
Lead the development and launch of the TalkTalk’s “Free Broadband” – took customers from 700k to over 2m
11 years in the British military; specialist telecommunications with deployments across the globe
Built the AOL UK and DE access network
Richard lead the development of the new Group strategy for digital products and service. Richard gave us clear direction for the business. In particular, our digital capability and the core business model
Richard’s vision, personality and particularly his leadership skills make him a highly effective leader for important
change and innovation projects